CALA News & Views | Issue 57 | Impact

SHINING STARS: CELEBRATING OUR SOUTHERN CALIFORNIA AWARD RECIPIENTS

The Excellence in Service Awards is a celebration of the exceptional contributions made by those who serve within Assisted Living communities. These individuals stand out among their peers, exemplifying the values and qualities that distinguish someone dedicated to providing exceptional service to residents. This esteemed recognition highlights their commitment to creating a vibrant, engaged and joyful community for residents.

These Southern California Excellence in Service Award winners were honored at CALA Elevate: Fall Conference & Trade Show in Palm Springs in November:

OUTSTANDING CAREGIVER Evelita Diaz, Medication Technician, Ivy Park at Mission Viejo (Oakmont Management Group) Evelita brings more than 30 years of experience and a remarkable ability to recognize and respond to residents’ needs. Her attentiveness, compassion and dedication have earned the trust of residents, families and colleagues. A valued mentor to caregivers and medication technicians, she shares her knowledge and models the patience and personal connection that have defined her approach to care throughout her career.

OUTSTANDING TEAM MEMBER Raul Lopez, Maintenance Technician, Atria San Juan (Atria Senior Living)

For more than 20 years, Raul has been a dependable and caring presence at Atria San Juan. He approaches his work with resourcefulness, responsiveness and a genuine understanding of how his role affects residents’ daily lives. His willingness to help wherever needed, combined with his positive attitude and commitment to residents, has made him a trusted and valued member of the community.

OUTSTANDING DEPARTMENT DIRECTOR Adam Alvarado, Maintenance Director, Atria Newport Plaza (Atria Senior Living)

Adam combines a strong commitment to service with an understanding of what makes residents feel comfortable and at home. He is known for his responsiveness, attention to detail and willingness to support colleagues throughout the community. As a leader, he recognizes his team’s contributions, sets high standards and leads by example, earning the trust of residents and coworkers alike. OUTSTANDING COMMUNITY NURSE Neha Patel, Health Services Director, Ivy Park at Bradford (Oakmont Management Group) Neha has dedicated 35 years to senior living, including 22 years at Ivy Park at Bradford. She brings compassion, advocacy and a deeply personal approach to supporting residents and families. Her commitment to remaining close to those in her care, along with her ability to guide and support her team, reflects a philosophy centered on treating every resident like family.

OUTSTANDING EXECUTIVE DIRECTOR Shin Ito, Executive Director, Nikkei Senior Gardens (Cogir Management USA)

Shin leads Nikkei Senior Gardens with warmth, accessibility and a strong commitment to residents, families and staff. His hands-on leadership encourages collaboration and responsiveness while preserving the Japanese traditions and customs that are central to the community. His ability to build trust, strengthen culture and remain personally connected has helped create a welcoming environment for residents and staff alike.